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Frequently asked questions

How do I become a customer?

You can easily become a customer by filling out this registration form. Our customer service team will get in touch with you shortly to set up your online account.
Directly to the registration form >

Can I order privately?

We have a minimum order value of €1,000. Before you get access to our online platform, we perform a few checks, including a check whether you are registered with the Chamber of Commerce. Only after this verification will you receive a personal account and can you place your order.

Where can I find all the article prizes?

You will find all prizes as soon as you are logged in to your account. Don't have an account yet? Fill in the registration form and we will get in touch with you shortly. 

What best-before date do you guarantee?

We guarantee a best-before date of at least three months on every article. 

What if an article is out of stock?

We're doing everything we can to restock items as quickly as possible. Please keep an eye on our webshop, because you will find the accurate stock availablity on there. Often multiple items of the same product are available (with different origins), so don't forget to take a look at our full range in case a product is temporarily out of stock. 

The expected new delivery will be mentioned under the product in case a product is temporarily out of stock. Be aware that this is the item delivery date in Barneveld. Depending on quality control, online availability may take up to an additional 2 weeks.

Where and when can I collect my order?

DO IT ORGANIC
Hermesweg 7, 3771 ND Barneveld
Monday till friday from 8 AM till 4 PM.

> More information about collecting orders.

What if I miss an article with my delivery?

We are sorry to hear your delivery is incomplete! We try our best to prevent this from happening. In case an article is missing upon arrival, please reach out to us via sales@organic.nl, and we will get back to you shortly. 

Where can I find the product specifications?

You can find the product specifications, best-before dates, nutritional values, allergens, and more on every productpage. Navigate to the productpage using the menu or find a product using the search bar. 

Where can I find the certificates?

All certificates are available on our website www.doitorganic.com.