Oops… did something go wrong? Our apologies. Please let us know, and we will provide a quick and appropriate solution.

What happens next

We handle complaints as quickly and carefully as possible. The most efficient way to report a complaint is by email. If possible, please send your order number and a brief description to sales@organic.nl or contact us here.

Within one business day, you will receive a substantive response and we will discuss the next steps together.

Improving together

We see every complaint as a valuable opportunity to further improve our products and services. Your feedback helps us optimize our processes and continuously enhance our quality.